JOB OPPORTUINTY

•      Strong proficiency in Java and related frameworks (e.g.,Spring,Hibernate, Rest, Angular, Soap)

• Experience with microservices architecture and RESTful APIs

• Familiarity with database systems (SQL / NoSQL/ MySql and Mongo DB)

• Proficient in relational database design, version controls such as Git, SVN, etc. 

• Design, develop, and maintain Java-based applications using Spring, Hibernate, reusable Microservices, REST API's over Masterdata with a focus on scalability, performance, and reliability

• Experience in developing Multi-tenant application, Design Patterns, Docker and Kubernetes and any cloud platform will be an added advantage

• Working on Agile/ Water Fall based development methodology

• Conduct Peer-Code Reviews for early detection of defects and code quality

• Write unit test cases for Unit testing the code

• Support the testing phase (System Testing, SIT, UAT, Non-Regression Testing) and ensure quick turnaround of defect fixes.

• We are looking for a competent and enthusiastic Automation Test Engineer to perform software tests and ensure quality within software tools

• Creating manual and automated regression tests

• Investigating, raising, logging, and closing defects

• Documenting test results, and compiling results into consolidated high-level reports

• Participating in agile ceremonies (stand-up, planning, reviews)

• Design , set up and implement scalable , maintainable and robust automated tests

• Hands - on experience conducting feature , User Interface , regression , and exploratory testing of native and hybrid mobile business applications

• Experience testing applications as users configured with different permissions

• Experience with tools like Charles , HockeyApp , Jenkins , ADB command tool , etc

• Experience with issue tracking tool (JIRA) and integration of automation framework with Test Case Management tool.

• We are looking for a cloud engineer capable of working with multi-cloud environments like (AWS, AZURE, GCP) who is passionate about building highly resilient, scalable, and secure architectures.

• Troubleshooting of Cloud infrastructure.

• Upgrading and configuring system software that supports infrastructure applications

• Identifying key areas for automation to enhance productivity

• Responsible for general health and maintenance of cloud service offerings

• Working with CI/CD tools, Jenkins, and AWS Code Pipeline

• Working knowledge of web, relational database, and OS server configuration (Linux, Apache, and MySQL preferred)

• Monitor cloud resources for optimal performance and cost-effectiveness

• Collaborate with cross-functional teams to understand their cloud requirements and provide technical guidance.

• We are looking for a competent and enthusiastic Server administrator.

• Responsible for patching, deployment, DR and Change activities.

• Define proper patching schedules/maintenance windows, build best practice patch model to backup, test, pilot, deployment and roll back if necessary. Apply emergency patches immediately within 24 hours in windows environment.

• Generate patch compliance reports w/ patched non-patched devices by OS, by device type, by criticality. Patch auditing to identify any patch gaps and issues.

• Perform daily backup operations, ensuring all necessary file systems, system data are successfully backed up to the appropriate recovery tapes 

• Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues

• Repair and recover from hardware or software failures. Coordinate and communicate with impacted sites.

• Able to interact with cross teams and able to resolve the issue reported to closure

• Should be adaptable and willing to work in UaT, Dev and Production environment

• Working knowledge on AWS Cloud Services (like EC2, IAM, KMS, VPC, S3, SMTP services, Elastic load balancers)

• Maintaining server and networking equipment related to access control, s/w and h/w troubleshooting

• Understanding of Access Control System (ACS) physical design policies

• Reporting directly to the Global Security Team in the US

• Working knowledge with security related IT technologies such as network security, AWS etc.

• Understanding of design and delivery aspects of technology risk and cyber security

• Aligned with security partners for niche product/solution POC

• Delivery of SOC / Security Command Center & Security Tools such as Network Security, Endpoint security, VA, IAM and PAM; Make sure that cyber security policies and procedures are communicated to all personnel and that compliance is enforced

• Deliver new security technology approaches and implement next generation solutions for customers

• You will foster a security-first culture and communicate continuously on security risks, current/future threats and regulatory changes to stakeholders.

• The successful candidate will be responsible for providing technical support for Windows Server environments, troubleshooting issues, and ensuring the stability and performance of server systems

• Administer and maintain Windows Server operating systems (2012, 2016, 2019) 

• Security and Patch Management, deployment and identifying vulnerabilities 

• Monitor performance and regular health checks of the server as the per the checklist

• Conduct regular backups

• Maintain accurate documentations of server configurations

• Collaborate with other IT teams such as network team, Application support team, citrix team, VDI team, etc.

• Monitor network performance and security using various tools and dashboards

• Identify, analyze, and resolve network issues promptly to maintain network stability and performance

• Escalate issues to next level if necessary

• Ensure that all network components are up-to-date and running optimally

• Operation and Maintenance of system, platform, and interconnects including performing daily checklists and troubleshooting. The network elements include apps server, signalling interfaces, data base server, storage array, Oracle, Sun, HP and other hardware

• Coordinating the issues internally and with outsourced partners, service providers (ISPs, ILD/NLD carriers) and onsite teams

• Implement workarounds to limit customer downtime. Subsequently follow-up and ensure implementation of permanent solution

• Maintain all the connectivity and account details from a support perspective to provide efficient support

• Participate or organize Technical Call Bridge to address technical diagnostics with in collaboration with customers and partners.

• Design, implement, and maintain computer networks, including local area networks (LANs), wide area networks (WANs), wireless networks and Data Center connectivity

• Install and configure network equipment, such as routers, switches, firewalls, and wireless access points

• Experience of monitoring, troubleshooting network devices including WLAN, LAN switching, Routers, SDWAN devices, Voice /Video, Cloud Operation

• Experience working with some of the following: Cisco/Juniper products, Network Management solutions, Meraki, ISE and Bluecat DDI

• Proven experience as a Network Analyst or similar role

• Experience in incident management, problem management and change management processes

• Provide first-line support for the Enterprise applications, addressing user queries and technical issues promptly

• Assist in the configuration and customization of the Enterprise applications to meet business requirements

• Proactively identify and address potential performance issues to ensure optimal performance

• Monitor the availability as per the checklist to ensure the app is available to its users at all times

• Collaborate with cross-functional teams to troubleshoot and resolve technical issues

• Proficiency in ServiceNow IT Service Management

• Familiarity with scripting languages such as JavaScript and PowerShell

• Good understanding of RDBMS and SQL queries.

• Should have 10+ years of IT Project Management experience with using Agile /Scrum/ Lean/ Kanban and waterfall Model

• Developing, growing, and retaining a team of high-performance and ambitious team members

• Excellent analytical skills and ability to identify / raise questions, and problem solving capabilities

• Strong organizational skills and attention to detail, and good with numbers 

• Proficient in project management tools such as Trello, Ms-Project, Confluence, Jira, etc.

• Identifying current state processes and the target state scope, objective and business outcomes of the Program/Project

• Understanding the regulatory change and documenting requirements

• Good understanding of compliance and ISO certification process

• PMP, CSM is preferred

• Facilitate review sessions with Business and Team members

• Entrepreneurial mindset and an ability to work in a fast paced environment

• Maintaining a culture of continuous improvement and learning

• Excellent people skills and willingness to travel 30% of the time

IT SD Agents

Ask2Pro Solutions is looking for Service Desk Agents to join our dynamic team and embark on a rewarding career journey.

• Ticket Management: Log and track incidents and service requests using ticketing systems, ensuring timely resolution and documentation

• Collaborate with Tier 2 and Tier 3 support teams for issue escalation

• Provide clear, concise, and timely communication to users about the status of their issues, ensuring they are kept informed throughout the resolution process

• Assist users with basic hardware, software, and network-related issues

• Reset passwords, configure systems, and guide users through step-by-step solutions in a clear and user-friendly manner

• Ability to handle stressful situations with patience and professionalism

• Proficient in using Service Desk software and tools

• Basic knowledge of ITIL practices is a plus.